Shipping policy

HOLIDAY ALERT 2/10-2/22 custom orders(some wigs,hair that’s not on hand) could take 2 weeks longer please call (937)760-5475 to confirm your order. ALL PACKAGES WILL BE SENT WITH INSURANCE only $100. We now ship through FedEx we do not require signature. Please be at shipping address to receive packaging. If FedEx tells us your package was delivered we are not responsible once we pay shipping and provide tracking info. Please keep your with your package We do ship in a regular FedEx package so our brand is hidden and no one can see your order. Please understand all online orders are pre order and take 7-14 days after the 48 processing time, but may be received as fast as 2 days. Pick up orders also need 7-14 days as each online order is pre order. Since COVID shipping as been un consistent Thank You! ALL SALES ARE FINAL please contact support@prettyrawwhair.com for any concerns. We are not responsible for lost or stolen packages if you don’t want your package left at your door. Please call the shipping company and ask them to hold your package because signature may not be required.